Shipping Policy

This policy applies to purchases from the Legacy Estate Collective eBay storefront and is offered in addition to — not in place of — eBay's shipping and buyer-protection policies.

1. Where we ship from

All orders ship from our fulfillment location in the United States. We do not operate a warehouse outside the U.S. and do not drop-ship from third parties.

2. Handling time

• Orders placed Monday–Friday before 2:00 PM ET typically ship the same business day.
• Orders placed after that cutoff, or on weekends and U.S. federal holidays, ship the next business day.
• Higher-value pieces requiring extra packaging or insurance may take 1 additional business day; the listing will note this when it applies.

3. Carriers and service levels

We route each order to the carrier best suited to its size, value, and destination:

• USPS Ground Advantage, Priority Mail, and Priority Mail Express for small parcels and most domestic orders.
• UPS Ground and 2nd Day Air for heavier or oversized pieces.
• FedEx Home Delivery or Express for select high-value or fragile items.

Where a listing offers multiple service levels, you may upgrade to expedited shipping at checkout.

4. Tracking

Every order includes tracking. The tracking number is uploaded to your eBay order and emailed by eBay automatically once the label is generated. Please allow up to 24 hours for the carrier's first scan to appear.

5. Packaging standards

Because our inventory is largely vintage, one-of-a-kind, or fragile, we pack conservatively:

• Jewelry ships in a padded gift box, tissue-wrapped and cushioned inside a rigid mailer or small box.
• China, glass, ceramics, and dolls are wrapped in bubble, foam, or archival tissue and, when appropriate, double-boxed with 2" of cushioning on all sides.
• Paper ephemera, photographs, and documents ship flat between rigid boards or in tubes to prevent bending.
• We reuse clean packing materials whenever possible to reduce waste.

6. Insurance and signature confirmation

• Orders under $100 ship insured for their full value at our expense.
• Orders $100–$499 ship with carrier insurance and delivery confirmation.
• Orders $500 and above ship with full insurance and adult signature confirmation required at delivery.

If a listing calls for different handling, the listing details take precedence.

7. Shipping to APO/FPO and P.O. boxes

We ship to APO/FPO/DPO addresses via USPS Priority Mail. P.O. boxes are accepted for USPS shipments only; UPS and FedEx require a physical street address.

8. International orders

Most eligible listings ship worldwide through eBay's Global Shipping Program (GSP) or eBay International Shipping. Under those programs:

• We ship the item to eBay's U.S. shipping hub within our normal handling window.
• eBay's forwarding partner handles export, customs paperwork, and final delivery to your country.
• Duties, taxes, and import fees are collected by eBay at checkout or by the carrier on delivery, and are the buyer's responsibility.

Delivery windows for international orders typically range from 6 to 21 business days depending on destination and customs processing.

9. Combined shipping

Buy multiple items and we'll gladly combine shipping wherever possible to reduce packaging waste and cost. Request an updated invoice before paying, or open a case in eBay's messaging and we'll adjust.

10. Lost, delayed, or damaged shipments

Please open a message with us as soon as you notice a problem:

• Delayed: if there has been no tracking movement for 7 business days (domestic) or 21 business days (international), we'll file a carrier trace and, if necessary, issue a replacement or refund.
• Damaged: keep all packaging and photograph the box, packing materials, and item damage. We'll file the carrier claim and process a refund or replacement — you do not have to file the claim yourself.
• Lost: once a shipment is confirmed lost by the carrier, we refund in full or offer a comparable replacement where available.

11. Address changes

Please double-check your shipping address at checkout. If your address changes, contact us before the order ships. Once a label is generated we cannot reroute a shipment without carrier intervention and a possible fee.

12. Questions

Shipping questions on a specific piece? Message us on eBay or use our contact form. We respond within one business day.

13. Holiday and peak-season handling

Carrier networks slow noticeably between Thanksgiving and mid-January. We continue to ship within our normal handling window, but transit time may extend by 2–5 business days beyond posted carrier estimates. For guaranteed holiday delivery, we recommend upgrading to Priority Mail Express or FedEx Express and ordering by mid-December; specific cutoff dates are posted on the homepage each year.

14. Severe weather and carrier delays

Weather events, natural disasters, and carrier network disruptions occasionally cause delays outside our control. In those cases we monitor tracking, communicate proactively when we notice a problem, and file carrier traces on your behalf if delivery stalls.

15. Restricted destinations and items

• We do not ship to embargoed or sanctioned countries, or to destinations where a specific item's export is restricted (for example, certain vintage materials).
• Some fragile or oversized items cannot ship internationally and are marked "U.S. only" in the listing.
• We do not ship hazardous materials, aerosols, or items containing regulated substances (mercury thermometers, old-formula fluids, etc.).

16. Duties, taxes, and import fees (international)

International buyers are responsible for all import duties, VAT/GST, customs fees, and brokerage charges assessed by the destination country. Where eBay collects these at checkout, they appear as a separate line item; otherwise the carrier collects on delivery. Refusing a shipment to avoid duties is treated as a buyer-initiated return with return shipping and any recovery fees deducted from the refund.

17. Gift orders and discreet packaging

Add a note to your order and we'll omit the packing slip's pricing, wrap the item in tissue, and include a short handwritten note if you'd like. Gift orders can also be shipped directly to a recipient's address (any post-delivery return would still need to be handled by the original buyer through eBay).

18. Delivery to secure buildings

For apartments, condos, gated communities, or offices, please add unit/suite/gate information to the shipping address. Carriers occasionally return parcels when access is limited; a reshipment may incur additional postage.

19. Environmental commitment

We reuse clean boxes, packing paper, and bubble wrap wherever possible, favor curbside-recyclable materials, and consolidate multi-item orders into a single shipment when logistics allow.